FAQ's - Frequently Asked Questions

We have tried to answer the most frequently asked questions. If you do not see your question please send us an email at linda@nwinteriorsunlimited  or call. We will gladly answer any and all of your questions.

 

Q. What is a Professional Organizer and why should I use one?
A. Professional Organizers provide information, products and assistance in helping others their lives. As defined by the National Association of Professional Organizers, a professional organizer should guide, encourage and educate clients about basic principles of organizing by offering support, focus and direction. A professional organizer will provide you with ideas and develop systems to fit your individual needs and organizing challenges. We will help you to increase productivity, reduce stress and bring calm and order back to your life, freeing you to enjoy your life and giving you more free time to do the things you desire.

Q. How long will it take?
A. This depends on many factors. How large is your project? Will you be able to assist in the process? And how quickly you can make decisions on what you would like to keep and what will be removed from your space. Organization is an ongoing process, but we will teach you throughout the process how to create and maintain a long-term organizational system.

Q. Should I do anything before my initial assessment meeting with Northwest Interiors Unlimited?
A. No, you should not do anything before we meet with you. This way we will be able to accurately assess where you need help.

Q. Will you make me get rid of all of my stuff?
A. No, these are your things. You make the decisions as to what is kept and what is discarded. We will help identify things you should consider discarding, but the final decision is yours. We will then help you find proper storage for the remaining items in a way that is not controlling your home or office.

Q. Do you provide removal or donation services?
A. There are several options for you regarding the items you want to get out of your home or office. You can donate your items to a local charity, and we can help facilitate that donation by dropping it off for you. We can make a run to the local transfer station to drop the items off. Or if they are sellable items, we can facilitate the sale of those items either thru classified ads or on eBay. (These services have a separate fee structure that we can discuss with you.)

Q. Will you tell other people about my home or office?
A. We have a strict confidentiality policy and will not discuss your particular home or office with anyone outside our staff. We may talk about successful projects completed on behalf of our clients at speaking engagements or as part of a sales presentation, but we never use client names or personal information which would identify a specific home or office.

Q. What is the cancellation policy?
A. We have a 48 hour cancellation policy. If you cancel within 48 hours of the appointment time, you will be charged 50% of the scheduled time.

Q. How much do you charge for your services?
A. Our charges vary based on the type of services required and the complexity of the project(s). Feel free to contact us and we can discuss our rates.

Q. Can you help me down-size?
A. Yes, we can. Our assistance in downsizing is particularly helpful for those moving to a smaller office or home. We can help you decide which items to keep and which items should go. This is the best time to do this. Removing unwanted items prior to your move can significantly reduce your moving costs by reducing the weight and time associated with moving items you do not need.

Q. Do you work with seniors who are moving into an assisted living or senior community facility?
A. Yes, I have. This is a very difficult time in anyone’s life and it has to be handled in a gentle way. They are moving to a place that is smaller (requiring assistance with downsizing) and may also be doing so after having lost someone they loved. Regardless of the circumstances, these transitions need a loving approach. Most seniors have lived in a place for a long period of time and it is very unsettling for them to move their things, let alone give up those items that they have always known. We have successfully helped many seniors transition into their new lives and surroundings.

Q. Can you help me get ready to sell my home?
A. Yes, not only can we help you clear out the excess clutter, we can help you stage your furniture to make your home look bigger and more open to those prospective buyers. And once you have sold, we can help organize your move, pack your belongings and create a long-term organizational system for your new home.